POSITION SUMMARY:

Rigel Pharmaceuticals, a pioneering biopharma company based in South San Francisco, is seeking a dynamic and experienced Associate Director to join the Commercial Analytics and Operations team, part of Business Operations. The role offers the opportunity to contribute directly to Rigel’s commercial success and to grow with the company as we continue our growth trajectory.

This is a critical role in Business Operations, responsible for managing all aspects of data including data acquisitions, data operations and reporting. This position is integral to support Rigel’s commercial organization and will be responsible for delivering actionable data insights, and innovative solutions to address business challenges. The Associate Director will play a key role in shaping the data infrastructure that empowers Rigel’s sales, marketing, and market access teams to achieve their goals. This position requires strong business acumen, analytical skills, critical thinking, leadership and communication skills.

Salary range:

• National range $110,000 to 135,000.00
• Premium range (CA, NY only) $119,000 to 140,000

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee the end-to-end management of Rigel’s commercial data assets, including claims data, prescriber and non-prescriber data, affiliations, specialty pharmacy data, claims data, promotional data, sales operations data etc...
• Lead Data Operations and Management inclusive of data procurement, data integration, data operations, data governance, and data reporting.
• Develop and maintain a comprehensive commercial data warehouse to ensure data is accessible to cross functional stakeholders and is aligned with business needs. Responsible for ensuring data integrity and data quality
• Oversee data warehouse operations including building, maintaining, and enhancing data pipelines and instituting automation processes. Identify data assets, opportunities and process gaps and implement solutions with a focus to drive operational excellence.
• Act as a data architect and trusted thought partner to leaders in the commercial organization (e.g., Marketing, Sales, Market Access, etc.), offering strategic guidance on how data can support their objectives. Identify data assets, opportunities and build data solutions and insights that facilitate confident decision-making.
• Lead execution and implementation of data and reporting solutions to measure/track brand performance metrics and tactics. Design and implement data models and create meaningful data visualizations, reports, and dashboards to communicate insights.
• Ensure that operational reporting processes are streamlined, accurate, and actionable to drive informed decision-making.
• Negotiate contracts and manage relationships with data providers as required. Stay fluent with evolving data and analytics landscape to ensure Rigel has access to the most relevant and up-to-date data assets.
• Develop a Data Catalog, to allow visibility into available data for a broad range of stakeholders. Maintain repository of all data purchases including but not limited to MSAs, SOWs, TPAs.
• Manage MDM, data stewardship efforts to ensure data is accurately mastered. Address data related inquiries from stakeholder groups
• Partner with Market Access teams (e.g., Trade and Distribution, Patient Services) in managing data contracts for across data partners such as 3PL, Specialty Distributors, and Specialty Pharmacy.
• Effectively manage Data Aggregator and Data Warehouse vendors, ensuring timely and high-quality data deliverables. Implement processes to monitor vendor performance and address any issues proactively.
• Mentor/coach junior members of the business operations team as required

EDUCATION AND EXPERIENCE:

• Bachelor’s degree with 10+ years or Master’s degree/PhD with 8+ years of experience
• Preferred: Experience within pharma/biotech/health care industries and/or related industries (Consulting, Technology) with business operations, field operations experience
• Preferred: Prior experience managing large scale Commercial, Sales, or Trade / Contracting operations projects and outputs.
• Preferred; Possess deep understanding of life sciences commercial data, including claims, prescriber and non-prescriber data, affiliations, sales operations data and systems (SFDC, Veeva, other CRM systems)

SKILL REQUIREMENTS:

• Ability to analyze large amounts of information, extract insights, and prepare project plans to provide strategic solutions
• Experience developing and executing analytic solutions to address key business questions with measurable outcomes and insights.
• Possess strong critical thinking, intellectual curiosity, problem solving and analytical skills.
• Proven track record in a leadership role with experience leading high-complexity, large-scale, data initiatives
• Solid experience with utilizing analytical software/tools (e.g. SQL, Python, R, Tableau, Power BI, Quickbase, etc.). Proficiency in MS Office applications Word, Excel, PowerPoint, MS Project.
• Demonstrated knowledge of IT processes including User Requirements gathering, Incident Management, Change Management, Problem Management
• Ability to translate complex technical concepts and articulate them to audiences across different levels of the organization in a simple understandable manner
• Solid organizational, project management skills and ability to manage multiple projects at a time.
• Proven success in managing and partnering with peers, internal stakeholders and external vendors.

Rigel Pharmaceuticals, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by the law.